(Senior) Client Implementation Manager, Digital Platform & Product Delivery

Responsibilities

• Manage Corporate Client implementations of transaction banking product for clients, range from SME to Large Local Corporates, and Multi-national clients;
• Responsible for delivery multi-products including payment, receivable and liquidity management with various electronic channels including internet banking, Host-to-Host, API, SWIFT/CIPS based direct connection solutions to Corporates;
• Coordinate with internal and external stakeholders to ensure timely project management and seamless implementation process, as well as building solid relationships with corporate clients;
• Provide sales support and facilitate client's specific customized requirements;
• Provide timely update on project plans and status report;
• Responsible for driving new product roll out in relation to transaction banking and digital platform.

Requirements

• 5 years or above hands-on experience in Transaction Banking Product Management and Corporate Electronic Channel Management, familiar with Transaction Banking products and channels, with experience in product development, revamp and marketing is preferred;
• Degree holder in Business, Economic, Information Technology or Marketing discipline preferable;
• Solid knowledge and understanding of transaction banking products on payments, receivable and liquidity solutions and electronic channels includes internet banking, Host-to-Host, API, SWIFT and CIPS;
• Self-motivated person with strong project management skills with attentiveness to detail, be able to work independently and under pressure to meet tight schedule;
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers;
• Good communication skill and proficiency in both English and Chinese, with fluency in Putonghua an advantage;
• Candidates with less experience will be considered as Product Manager.

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