Manager, IT Services
Responsibilities: • Lead members from Service Desk Analysts including overseeing daily service desk activities, workload review, and performance development.
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Responsibilities: Designated person and provided with authority to serve and manage a large mega size account Need to work with other departments including but not limited to policy admin, underwriting and finance to ensure a smooth workflow and good credit control Handle daily enquiries and provide insurance solutions on the request of broker/ Insured or queries on coverage of the policy Enhance and strengthen relationship with broker and Client to maintain long term relationship Monitoring performance of the account Develop new business through referral from the client Job Requirements: University degree in relevant disciplines, preferably with ACII, ANZII (Sr Asso) or other insurance professional qualifications Minimum 6 years of experience in general insurance sales management (Candidates with less experience will be considered as Assistant Manager) Strong communication, interpersonal skills to enhance business relationship with producers Good command of both written and spoken English and Chinese Good team spirit and collaboration with other teammates Have relevant experience in handling large accounts Good skill in MS office especially excel and data mappin
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