Sales Coach

Job Purpose: Assist People Development and Sales Effectiveness team (BMD) to build productive and professional sales team at frontline branches. Provide coaching for the new joined salespeople, design individual sales improvement plan. With good understanding of sales techniques and the ability to motivate employees of varying seniority, help our salespeople develop their skills and achieve their quotas. Main Responsibilities: • Be a change agent to assist advocate and innovate new and effective ways to sustain and improve sales performance of frontline sales staff of branches. • Be participative to the new initiatives of the bank regarding to frontline sales process and proposition. • Act as a consultant to salespeople and provide helpful advice on coping with job-related challenges • Assist onboard and train new salespeople • Identify individual and team training needs • Develop educational material, including presentations, sales scripts and case studies • Set periodic (weekly, monthly) performance development objectives for the salesperson • Evaluate employees' performance after each coach session • Monitor growth of target salesperson Incumbent Requirements: • At least 2 years of work experience as a Sales Coach, Sales Trainer or similar role • 5-7 year work experience in a sales or customer service position • Familiar with role-play practices and provide constructive feedback • Hands-on experience creating presentations (e.g. videos or slides) • Excellent communication skills with the ability to motivate people • With tertiary education or equivalent qualification • Good command of both written and spoken English and Chinese