Product Owner

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club ("the Club") is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Department

Join us as we shape the future of sports and entertainment at the Club through a strategic mission to transform our digital capabilities. Our flagship programme, operating under the internal acronym 'AOP', aims to Accelerate our Platform, Product, People, Performance and Potential, bringing this strategy to life through innovation and delivery excellence.

AOP's work spans product, technology, operations, delivery and change, creating next-generation experiences and strengthening the capabilities that support the Club's future growth. We are a diverse team passionate about solving complex challenges, delivering meaningful impact, and creating value for customers, members, the Club and the wider community.

The Job

1. Backlog Ownership & Sprint Prioritisation

• Own and maintain a well‑structured, prioritised backlog aligned with PM strategy and approved roadmap
• Break shaped features into detailed epics, user stories, and acceptance criteria
• Keep the backlog refined and ensure sprint readiness
• Make day‑to‑day scope trade‑offs and prioritisation decisions to unblock delivery teams

2. Detailed Requirements & Specification

• Define and maintain "Definition of Ready" and "Definition of Done."
• Collaborate closely with Engineering, UX, Data, and Architecture to ensure feasibility and quality
• Serve as the primary owner of requirements documentation end‑to‑end - no BA handoff
• Ensure requirements are clearly defined, feasible, and aligned with engineering constraints to support successful and timely delivery

3. Sprint Execution & Clarification

• Lead refinement and support sprint planning with Engineering and Scrum Masters
• Provide continuous clarification to developers and QA throughout the sprint
• Resolve ambiguity and remove blockers related to requirements or scope
• Accept sprint work and ensure delivered increments align with business intent

4. Testing Support & Release Readiness

• Partner with QA to define test scenarios, edge cases, and coverage
• Validate functionality during QA, UAT, and pre‑production checks
• Ensure operational readiness and coordinate with Channels, Trading, CSII, Operations, and Customer teams
• Support PM and business teams on launch preparation and training materials

5. Cross‑Functional Collaboration

• Collaborate with Trading, Compliance, Legal, Security, and Operations to ensure detailed requirements include all regulatory and operational constraints
• Manage communication across squads and ensure stakeholders understand scope and changes
• Coordinate with Engineering Managers on capacity, sequencing, and dependency management
• Manage vendor alignment and delivery collaboration (e.g. Amelco), ensuring requirements, timelines, and dependencies are clearly communicated and executed
• Facilitate effective BAU collaboration across AOP, BAU, and external vendors to ensure smooth delivery of initiatives requiring multi‑party coordination

6. Post‑Launch Monitoring & Iteration

• Work with PM and Data teams to evaluate launch performance and customer behaviour
• Identify defects, edge‑case failures, or enhancement opportunities
• Feed iterative improvements into backlog for future sprints
• Monitor production issues and ensure clear, accurate defect reproduction steps

7. Problem Solving/Solutioning

• Proactively analyse complex product or workflow issues and propose scalable, pragmatic solutions balancing business, technical, and operational considerations
• Facilitate solution design discussions with Engineering, Architecture, and QA to evaluate options, trade‑offs, and implementation approaches before development begins
• Translate ambiguous problems into clear solution hypotheses, decision frameworks, and recommended approaches to accelerate team alignment
• Drive root cause analysis for recurring or systemic issues, ensuring long‑term fixes are identified and incorporated into product or process improvements

About you

• Bachelor's degree in Computer Science, Business, or related disciplines
• Minimum 6 years in product management or UX design with a proven track record
• People management/ coaching experience will be a plus
• Experience managing product development projects and system requirements (backend and frontend)
• Solid experience in agile teams; certification as Product Owner or Scrum Master is a plus
• Experience in user acceptance test planning and execution is an advantage.
• Strong understanding of wagering products, customer behaviour, and market dynamics
• Proven experience in leading cross‑functional teams and managing product lifecycles
• Excellent analytical, communication, and presentation skills
• Familiarity with agile methodologies and tools (e.g., JIRA, Trello)
• Knowledge of regulatory and compliance issues in the wagering industry
• Ability to manage multiple projects in a fast‑paced environment
• Passion for the wagering industry and delivering exceptional customer experiences

We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.

Add horsepower to your career today. If you do not meet all of the requirements but still believe you can make a difference, please apply.

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.