Application support / Production

Key Responsibilities

• Analyse business requirements and enhance existing application systems to meet business needs
• Provide production support to manage incidents and business requests within SLA, with a strong focus on root cause analysis and preventive measures to drive continuous improvement.
• Provide technical support, perform application and server administration, and conduct performance tuning on investment management platform system
• Manage testing environments to support user acceptance testing
• Liaise and follow up with solution vendor to resolve system incidents
• Assist in managing the change control process on application systems
• Assist in the system implementation, and acquisition of computer hardware, software and related services
• Foster a Growth Environment: Encourage creativity and fresh ideas, contributing to a culture of continuous improvement and innovation.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
• At least 3 years of relevant IT experience
• Strong communication, collaboration, and stakeholder management skills
• Strong knowledge in SimCorp Dimension application components, functionalities and architecture including Communication servers and services
• Strong IT foundation in SQL, Python, Linux shell scripting, Oracle Database, Windows Server, SQL Server, IBM AIX operating system, Control-M and DevOps automation tools
• Hands-on experience in technical / production support on investment or banking system is a plus
• Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and requirements
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