Associate Director, Team Manager, Insurance Specialists
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.
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• Degree holder, preferably in Business, Finance, Accounting, Economics or related disciplines
• 12 years or more of relevant work experience in financial industry
• Strong data and analytics background
• Strong programming skills including Python
• Proficient in data visualisation including Tableau
• Good understanding of Private Wealth business
• Excellent communication skills
• Team player with strong interpersonal skills
• Language: English
Visit our careers website to learn more about us: www.sc.com/careers.
The role aims to drive consistent sales performance across GCNA by translating business priorities and targets into disciplined execution. It establishes clear performance expectations, monitors progress and ensures sales activity remains focused on achieving revenue, growth, productivity and client outcomes.
The role manages target setting, scorecards, pipelines and performance reviews, using performance data and insights to identify gaps and prompt timely action. It reinforces effective sales rhythms through meetings, huddles, book reviews and follow-up, while supporting RMs and IAs with relevant content, tools and guidance.
Ultimately, it strengthens accountability and a high-performance sales culture, enabling frontline teams and leaders to improve productivity, deepen client relationships and deliver sustainable commercial outcomes within appropriate risk, conduct and governance standards.
Sales Strategy
• Support GCNA Regional Head to develop and agree sales priorities for the year with MH and product teams to achieve annual targets and align with PvB and GCNA strategy
• Track and adjust sales focus throughout the year with inputs from sales analytics, BM and relevant stakeholders
• Assist sales head to formulate and execute sales plans via integrated use of sales management tools and tactics
Sales Management
• Maintain sales discipline through sales meetings and huddles with appropriate book reviews and pipeline management
• Collaborate with CIO and product teams to ensure adequate support for RMs and IAs to achieve sales plans and aspiration
• Create best practice sales culture through RM/IA engagements, recognitions, teach-ins and sharing
Sales Discipline & Performance
• Drive the RM target setting process and monitor closely with MHs to achieve objectives and formulate action plans
• With the support from Finance and product teams, host sales meetings and huddles to review performance and pipelines while shaping upcoming sales focus
• Track and improve secondary performance metrics such as productivity and efficiency through enhanced analytics
Content Distribution & Collaboration
• Partner with CIO, product teams and IAs to define clear support models - including materials, internal and external teach-ins and life-cycle management
• Leverage on sales analytics for more effective product launches
• Collaborate with product teams on book screening for stronger and more targeted product ideas
• Coordinate with CIO and product team for more effective delivery of content, including morning meetings and Jumpstart
• Drive top clients' portfolio reviews to deepen relationship and share of wallet
Must-have Skills
• Key Performance Indicators
• Data Analysis and Visualisation
• Business Analytics
Other Skills
• Market Knowledge (SIF)
• Products and Processes
• Strategy and Business Model (SIF)
• Working in a results-oriented environment with clear goals, visible measures and strong accountability.
• Turning performance gaps into focused actions and seeing teams improve through consistent follow-through.
• Creating effective sales rhythms that build discipline, momentum and sustained frontline performance.
• Helping RMs, IAs and leaders succeed through practical guidance, constructive ideas and timely support.
• Seeing stronger productivity, client engagement and commercial outcomes emerge from coordinated execution.
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
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