Customer Network Operations Trainee Engineer

In addition to a highly competitive compensation package, we will also offer you a discretionary bonus, group medical, dental and life insurance coverage, education subsidy and free shuttle bus services.

The Customer Network Operations Trainee Engineer Programme offers a structured pathway into the satellite operator industry. Incumbent will fast-track their development through a blend of classroom learning and on-the-job training in satellite communications operations.

• Traffic Monitoring: Tracking satellite communication traffic and troubleshooting technical issues for clients.
• Equipment Operations: Operating, maintaining, and resolving technical faults in satellite communication systems.
• Customer Support: Managing client inquiries, service requests, and providing high-quality service.
• Incident Investigation: Analyzing customer-reported performance issues and communicating findings clearly.
• Data Management: Maintaining accurate internal records of customer profiles and service histories.

We welcome recent High Diploma or above graduates from Engineering, Science, Business and related disciplines who demonstrate:

• A genuine passion for and interest in satellite operations.
• Strong communication and interpersonal skills.
• A commitment to delivering exceptional customer service.
• Proficiency in Microsoft Excel paired with strong analytical skills.
• Shift duty is required.

Those with knowledge in network (TCP/IP) or programming languages will be an advantage.