4-5 years working experience in financial or insurance industries, with group life experience as an advantage
Proficiency in written English and Chinese
Computer literate with hands-on experience in pc applications such as MS Office and Chinese word processing
The role
Process policy alternations according to policyowners' instructions within the time frame predefined by the company
Support / assist in ad hoc project(s), if assigned, including preparation of user requirement and test plan, conducting user-acceptance test (UAT), etc.
Assist in daily operation monitoring and quality assurance checking
Handle enquiries from distributors and internal departments
Handle group life administration matters such as member movement and renewal arrangement