Officer / Senior Officer, Claims (General Insurance – Motor focus)

Job Responsibilities: Handle Motor insurance claims from initiation to resolution Verify, investigate and assess validity of claims Liaise with customers and service providers Negotiate settlements with third party claimants Attend Small Claims Tribunal Answer claims hotlines and general telephone enquiries Provide quality service to customers in accordance with the service standards Assist in ad hoc projects and UAT as assigned by supervisors Job Requirements: Bachelor's degree in Business Administration or related disciplines (non-degree holder with relevant experience will be also considered) Fresh graduates will be considered Relevant experience in general insurance industry will be definitely an advantage Professional insurance qualification (e.g. IIQE / ACII / ANZIIF) will be an advantage Good command of both written and spoken English and Chinese Good communication and analytical skills Good computer skills