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Senior Business Analyst (CRM Marketing)

On-site in Hong Kong·Added 2 days ago (last checked 11 Oct)

HKBN

60 open roles

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Overview

Work mode
On-site, Hong Kong
Languages
Chinese
Experience
3+ years

Skills

Nice to have

The role

  • Work closely with cross-function teams to identify enhancement of our digital platforms and develop solutions to drive business goals
  • Consistently review and optimize customer journey across different digital channels
  • Collaborate with IT teams to ensure seamless integration of digital solutions with existing systems
  • Manage full cycle of project from planning, requirement gathering, UAT, documentation, change management and evaluation
  • Provide regular progress reports and insights to management on digital transformation initiatives

Requirements

  • Degree in e-Commerce, Information System, Marketing, Business related disciplines
  • At least 3-5 years experience in Digital, CRM or E-commerce is highly preferred
  • Experienced in creating journey flow and defining test strategy
  • Experienced in Salesforce Marketing Cloud/Emarsys/Dynamics 365 or any other marketing automation tools is preferred
  • Enjoy thriving in a fast-paced and agile environment
  • Dont shy away from challenges, and always find a way to get a job done without sacrificing quality
  • Strong stakeholder management, self-motivated and independent
  • Strong communication and interpersonal skills
  • Proficiency in written English and Chinese

About HKBN

Industry
Telecommunications
Website
hkbn.net
All open roles at HKBN

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