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Commercial Customer Services Officer

On-site in Hong Kong·Added 2 days ago (last checked 11 Oct)

Overview

Work mode
On-site, Hong Kong
Languages
Chinese

Skills

Nice to have

The role

Commercial Customer Services Officer [Ref: CCSO-ALAM]
Responsibilities:
  • Provide operational support to Relationship Managers in daily client interactions and follow up on routine client inquiries promptly;
  • Assist Relationship Managers in monitoring credit lines for corporate clients and help gather financial data and collateral documents for credit evaluations;
  • Assist in processing corporate account openings, routine account reviews, and deposit transactions. Support the team with basic document collection and verification for KYC and AML compliance;
  • Assist with basic transaction processing, deal execution support, and meticulous filing of documentations. Perform daily administrative and operational duties to maintain smooth team workflows.
Requirements:
  • Bachelor's degree in Accounting, Finance, Economics, or a related discipline;
  • Fresh graduates are welcome. 1-3 years of relevant experience in corporate/ commercial banking is an advantage;
  • Excellent interpersonal and communication skills with a positive, responsible, and proactive attitude;
  • A good team player but able to work independently;
  • Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint;
  • Fluency in written and spoken Chinese (including Cantonese and Mandarin).

About Nanyang Commercial Bank

Industry
Banking
Website
ncb.com.hk
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