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Self-Service Ambassador

On-site in Hong Kong·Added 2 days ago (last checked 11 Oct)

Nanyang Commercial Bank

42 open roles

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Overview

Work mode
On-site, Hong Kong
Languages
Chinese

The role

(Full-Time/Part-Time) Self-Service Ambassador [Ref: CHM-SA-ALAM]
Responsibilities:
  • Welcome and assist customers using self-service facilities of our branches;
  • Guide and provide support to customers through the use of our self-service technologies, including ATMs, Cheque deposit machine, and other digital platforms, i.e., e-banking APP, Wechat, etc;
  • Ensuring a seamless and efficient experience for our customers while promoting the use of digital services;
  • Provide information about the bank's products and services;
  • Assist with crowd and traffic management to ensure a smooth and efficient flow of customers.
Requirements:
  • Pleasant character with customer-oriented attitude;
  • Basic knowledge of banking product and service;
  • Able to handle customer inquiries in automated banking facilities;
  • Proficiency in spoken English, Chinese and Putonghua;
  • College student with no banking experience are welcomed for part time position.

About Nanyang Commercial Bank

Industry
Banking
Website
ncb.com.hk
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