Floor Supervisor

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities

• Inspects all guest rooms and pantry areas to ensure the highest standard of cleanliness
• Handles all requests and complaints on guest floors
• Organises and oversees daily workflow and manpower allocation to ensure smooth operation and efficiency
• Provides direction, guidance and training to Room Attendants to uphold Hotel standards

General Requirements

• Minimum of 2 years' Housekeeping supervisory experience, related experience in luxury hotels is a plus
• Excellent interpersonal and communication skills
• Fluent in spoken and written English. Good command of Cantonese or Mandarin is an advantage
• Strong knowledge of hospitality services and Housekeeping operations