Deputy/ Anti-Fraud Manager (Customer Education and Promotion)

Responsibilities

• Collect, organize, and synthesize information and data from various channels to analyze, monitor, and report on the latest fraud trends.
• Formulate internal and external anti-fraud publicity and education work plans, and track their effectiveness.
• Liaise with various partners to coordinate and promote internal and external anti-fraud publicity and education initiatives.
• Maintain close contact with partners-including frontline, the police, and other relevant authorities-to handle anti-fraud related matters.

Requirements

• Bachelor degree or above.
• Minimum 3 years of relevant banking work experience or experience in publicity and education preferred.
• Strong communication and interpersonal skills with the ability to establish excellent business partnerships with internal and external units.
• Strong teamwork and collaborative skills.
• Ability to work independently and self-motivate.
• Proficient in PowerPoint and presentation skills, as well as Microsoft Excel and Word.
• Good command of both spoken and written Chinese and English.