Senior Credit Card Business Manager

Responsibilities:

• Drive the development and expansion of credit card business in Hong Kong
• Lead and participate in project planning and execution for business initiatives and promotional campaigns to ensure alignment with strategic goals
• Manage and monitor the implementation of business projects, identify customer opportunities, and actively expand market reach to enhance overall bank revenue
• Oversea end-to-end credit card operations, including frontline communications and channel and performance management
• Analyze customer data to support management reporting and provide actionable business insights
• Coordinate cross-functional efforts with internal departments to ensure timely and effective execution of business tasks
• Establish effective monitoring mechanisms and deliver professional training to build a high-performing team and maintain service quality
• Ensure strict compliance with regulatory requirements, legal standards, ethical norms, and internal policies

Requirements:

• Bachelor Degree or above
• Minimum 10 years of relevant experience, with proven expertise in credit card acquisition strategy and segmentation of high-value customer groups
• Familiar with credit card application flows, lending policies and approval procedures
• Strong leadership and project management capabilities
• Excellent communication and interpersonal skills, with the maturity to coordinate across multiple levels
• Proficient in spoken and written Chinese (including Mandarin) and English
• Competent in MS Office applications, including Word, Excel, PowerPoint etc.