Project Lead

Role Introduction

Reports to: Digital & Training Project Support Manager

This role is part of a professional team in our Flight Operations Department (FOP), which consists of flight crew and ground staff teams, both working to ensure the highest standards of operational efficiency and service. Safety is intrinsic to everything we do.

As a Project Lead, you will be responsible for the successful delivery of the LMS Migration Project and the implementation of Cathay Group's new digital learning solution for FOP. The role also leads designated improvement initiatives and supports other major FOP programmes as required.

You are accountable for ensuring effective project setup, stakeholder engagement, and adoption across target employee groups. Working closely with multiple stakeholders, the role drives project execution, change management activities, and business readiness to ensure project objectives are delivered within agreed timelines.

This position requires a strong combination of HR and learning systems knowledge, project management expertise, and stakeholder management skills. You must effectively coordinate cross-functional teams, manage competing priorities, and facilitate organizational change to achieve successful project outcomes.

Key Responsibilities

• Item 1 of 10, Lead three project workstreams implementing the new digital learning solution across FOP, Technical Training School (TTS) and Safety Training School (STS).Lead three project workstreams implementing the new digital learning solution across FOP, Technical Training School (TTS) and Safety Training School (STS).
• Item 2 of 10, Establish and maintain a Project Management Office (PMO) within FOP, covering governance, reporting, risk management and project delivery standards.Establish and maintain a Project Management Office (PMO) within FOP, covering governance, reporting, risk management and project delivery standards.
• Item 3 of 10, Analyse business unit requirements and collaborate with stakeholders to design and configure solutions supporting the digital employee experience strategy and other technology initiatives.Analyse business unit requirements and collaborate with stakeholders to design and configure solutions supporting the digital employee experience strategy and other technology initiatives.
• Item 4 of 10, Coordinate business units, vendors, system integrators and other stakeholders as the primary liaison, while managing project plans, milestones, deliverables, dependencies and timelines.Coordinate business units, vendors, system integrators and other stakeholders as the primary liaison, while managing project plans, milestones, deliverables, dependencies and timelines.
• Item 5 of 10, Drive the prioritisation of digital enhancements and system developments with FOP subject matter experts (SMEs) and IT teams, while leading assigned improvement initiatives and supporting major transformation programmes.Drive the prioritisation of digital enhancements and system developments with FOP subject matter experts (SMEs) and IT teams, while leading assigned improvement initiatives and supporting major transformation programmes.
• Item 6 of 10, Evaluate emerging HR and learning technologies through industry research and recommend solutions based on their potential benefits, risks and implementation considerations.Evaluate emerging HR and learning technologies through industry research and recommend solutions based on their potential benefits, risks and implementation considerations.
• Item 7 of 10, Apply structured change management methodologies and tools, including impact assessments, organisational readiness evaluations, stakeholder identification and mitigation planning, to support successful adoption.Apply structured change management methodologies and tools, including impact assessments, organisational readiness evaluations, stakeholder identification and mitigation planning, to support successful adoption.
• Item 8 of 10, Ensure system designs, processes and deliverables comply with applicable regulatory and operational requirements by coordinating with SMEs and key stakeholders.Ensure system designs, processes and deliverables comply with applicable regulatory and operational requirements by coordinating with SMEs and key stakeholders.
• Item 9 of 10, Develop project communication plans and support the design, development and delivery of training programmes and materials to keep stakeholders engaged and prepare users for change.Develop project communication plans and support the design, development and delivery of training programmes and materials to keep stakeholders engaged and prepare users for change.
• Item 10 of 10, Partner with internal IT teams and external vendors to plan and execute end-to-end User Acceptance Testing (UAT), monitor defects and drive timely resolution of system issues.Partner with internal IT teams and external vendors to plan and execute end-to-end User Acceptance Testing (UAT), monitor defects and drive timely resolution of system issues.

Requirements

• Item 1 of 8, Degree holder in Human Resources, IT or related Business fields.Degree holder in Human Resources, IT or related Business fields.
• Item 2 of 8, 8+ years' relevant experience in HR and project management.8+ years' relevant experience in HR and project management.
• Item 3 of 8, Good command of both spoken and written English.Good command of both spoken and written English.
• Item 4 of 8, Excellent people management, negotiation and communication skills, with a strong analytical and logical mind-set.Excellent people management, negotiation and communication skills, with a strong analytical and logical mind-set.
• Item 5 of 8, Strong analytical aptitude and, preferably, a background in optimisation activities.Strong analytical aptitude and, preferably, a background in optimisation activities.
• Item 6 of 8, Able to work independently and under pressure.Able to work independently and under pressure.
• Item 7 of 8, Experience in the airline industry would be advantageous.Experience in the airline industry would be advantageous.
• Item 8 of 8, Specific experience in HR information system (HRIS) project implementation would be advantageous.Specific experience in HR information system (HRIS) project implementation would be advantageous.

Personal & Application Information

Equal Opportunity

Cathay Pacific is committed to fostering an environment that values Diversity, Equity, Inclusion and Belonging. As an equal opportunity employer, we are committed to attracting and hiring qualified individuals from diverse backgrounds, experiences and abilities. We strive to create a respectful, inclusive workplace free from discrimination, harassment and bullying.

Privacy

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