Minimum 5 years of solid experience in customer servicing area, preferably with exposure to VIP, high-net-worth (HNW), affluent customer segments.
Good command in both written and spoken English and Chinese, with proficiency in spoken Mandarin.
As a good team player, and with strong communication, interpersonal and problem solving skills, with the capability to resolve the issue(s) / concern(s) effectively and efficiently through coordination with other teams / departments
With customer-centric mindset and be able to work under pressure
The role
University graduate preferred
Minimum 5 years of solid experience in customer servicing area, preferably with exposure to VIP, high-net-worth (HNW), affluent customer segments.
Good command in both written and spoken English and Chinese, with proficiency in spoken Mandarin.
As a good team player, and with strong communication, interpersonal and problem solving skills, with the capability to resolve the issue(s) / concern(s) effectively and efficiently through coordination with other teams / departments
With customer-centric mindset and be able to work under pressure