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Chubb Life HK - Case Manager, Case Management

On-site in Causeway Bay·Added 1 month ago (last checked 12 Oct)

Chubb

34 open roles

Overview

Work mode
On-site, Causeway Bay
Languages
Chinese
Experience
5+ years

Skills

Nice to have

Requirements

  • University graduate preferred  
  • Minimum 5 years of solid experience in customer servicing area, preferably with exposure to VIP, high-net-worth (HNW), affluent customer segments.
  • Good command in both written and spoken English and Chinese, with proficiency in spoken Mandarin.
  • As a good team player, and with strong communication, interpersonal and problem solving skills, with the capability to resolve the issue(s) / concern(s) effectively and efficiently through coordination with other teams / departments 
  • With customer-centric mindset and be able to work under pressure

The role

  • University graduate preferred
  • Minimum 5 years of solid experience in customer servicing area, preferably with exposure to VIP, high-net-worth (HNW), affluent customer segments.
  • Good command in both written and spoken English and Chinese, with proficiency in spoken Mandarin.
  • As a good team player, and with strong communication, interpersonal and problem solving skills, with the capability to resolve the issue(s) / concern(s) effectively and efficiently through coordination with other teams / departments
  • With customer-centric mindset and be able to work under pressure
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