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Associate, Digital Asset Operations

Hybrid in Hong Kong·Full-time·Added 3 months ago (last checked 12 Oct)

Crypto.com

25 open roles

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Overview

Work mode
Hybrid, Hong Kong
Contract
Full-time
Languages
Chinese

Skills

Requirements

What You'll Do

    Asset Lifecycle Management

  • Manage end-to-end operational workflows for new digital asset integrations and asset offerings across products — from initial assessment through to live launch and ongoing maintenance.

    • Event Operations

  • Oversee and execute platform updates for critical asset events: token migrations, smart contract swaps, protocol upgrades, rebrands, and asset deprecation/offboarding. Precision and timing are everything.

    • External Partner Management

  • Act as the primary operational point of contact for external project teams, foundations, and key stakeholders. You will be the face of our operations to the ecosystem — reliable, responsive, and sharp.

    • Cross-Functional Coordination

  • Collaborate daily with Product, Engineering, Compliance, Legal, Marketing, and Customer Support to align on technical requirements, regulatory guidelines, and project timelines.

    • Ecosystem Campaigns

  • Coordinate internally to facilitate joint promotional campaigns, user engagement activities, and ecosystem growth initiatives with external partners.

    • Process Optimisation

  • Maintain accurate documentation, operational trackers, and standard operating procedures (SOPs). Continuously identify and implement process improvements to scale operations efficiently.

The role

This is a hands-on operations role at the intersection of traditional financial markets and digital assets. You will own end-to-end workflows for asset integrations, manage critical platform events, and serve as the primary liaison between our internal teams and external partners. If you have built a strong foundation in TradFi - investment banking, asset management, capital markets, or corporate finance - and are ready to apply that rigour to the fastest-moving corner of financial services, this role is for you.
What We're Looking For

    Finance Background

  • Bachelor's degree in Finance, Economics, Business, or a closely related discipline. A solid foundational understanding of financial markets - how they function, how transactions settle, and how risk is managed - is required.

    • Experience

  • 1+ year of professional experience in TradFi: investment banking, asset management, capital markets, corporate finance, accounting, or similar. You understand what operational rigour looks like in a regulated, high-stakes environment. A genuine interest in transitioning into Web3 and the digital asset sector is essential.

    • Ownership & Responsiveness

  • You operate with a deep sense of ownership and urgency. You are proactive in unblocking bottlenecks, highly responsive to internal and external stakeholders, and consistently drive projects to completion with minimal hand-holding.

    • Integrity

  • Uncompromising ethics, always. You will regularly handle highly sensitive, market-moving information and must exercise absolute discretion and professionalism.

    • Attention to Detail

  • Meticulous and exact. You catch what others miss - flawless execution in time-sensitive and critical workflows is non-negotiable.

    • Project Management

  • Proven ability to manage multiple complex, cross-functional projects simultaneously under tight deadlines. You know how to prioritise, escalate, and close.

    • Communication

  • Exceptional written and verbal communication skills in English. Comfortable liaising with external ecosystem partners and highly technical internal teams alike. Proficiency in Cantonese and/or Mandarin is a strong advantage.

About Crypto.com

Industry
Crypto Exchange
Website
crypto.com
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