Assistant Computer Officer (Digital Technologist)

Communications and Public Relations Office
Assistant Computer Officer (carrying the job title of 'Digital Technologist')

We are seeking an innovative Digital Technologist to elevate our online communications and build streamlined systems for operations. The role focuses on specialised technical work across website development, AI-related and emerging technology-based digital projects, infrastructure support, testing, deployment, documentation, and system maintenance. The ideal candidate will be highly proficient in web technologies and DevOps practices, with a passion for continuous improvement of user experiences through innovation and automation.

The appointee will be responsible for (a) developing, maintaining and optimising websites, systems and digital tools, including AI-assisted applications; (b) updating website content in a timely manner and ensuring accuracy; (c) implementing Generative Engine Optimisation (GEO), accessibility and performance best practices across all digital properties; (d) reporting regularly on the performance of digital platforms, supported by analytical data; (e) building and managing technical infrastructure, including APIs, databases, servers, cloud hosting and virtual systems; (f) ensuring the performance, reliability, security and scalability of digital platforms; (g) performing regular backups of servers and maintaining tested recovery procedures; (h) assisting in bug fixing, testing, quality assurance, documentation and handover preparation for ongoing systems; (i) liaising with stakeholders, IT department, and vendors on technical requirements; (j) evaluating, researching and implementing AI and emerging technology tools to automate workflows, streamline operations, and improve user experiences; (k) providing technical support and user training workshops to facilitate digital transformation; (l) co-ordinating procurement, inventory management and expense reporting for technical equipment, applications, accessories, maintenance services; and (m) performing other duties as assigned.

Applicants should have (i) a Bachelor's degree in Computer Science, IT or related disciplines; (ii) at least 4 years' full-stack or digital technical experience, with a proven track record in system implementation and support; (iii) solid experience in web technologies, including HTML/CSS, JavaScript, SQL, server/database administration, AI-assisted development, testing and deployment; (iv) familiarity with APIs, CDNs, CMS customisation, cloud services such as AWS or Azure, automation workflows, Linux-based environments, DevOps practices, infrastructure support, and PM platforms such as Notion is an advantage; (v) quick aptitude for learning new technologies; (vi) proficiency in written and spoken English and Chinese; and (vii) a self-motivated work attitude, with creative problem-solving skills and the ability to work independently and collaboratively.

Applicants must submit the following documents in the online application: (1) relevant work references and samples of past projects; and (2) copies of academic certificates, transcripts, and evidence of work experience, otherwise their applications will NOT be considered.

Appointment will initially be made on contract basis for up to 2 years (with contract-end gratuity for a 2-year contract), renewable subject to good performance and mutual agreement.

The University only accepts and considers applications submitted online for the post above via the CUHK career site. For more information and to apply online, please visit http://career.cuhk.edu.hk.