Digital Transformation & Intelligence Professional

Role Details

Reference Number

DB/DT/P

Job Title

Unit/Department

Location

Job Posted

Job Status

Main Responsibilities

- Collaborates across multiple lines and sectors of business to deliver value added enhancement to both external and internal "customers"
- Establish and manage robust processes for collecting, analyzing and prioritizing client feedback. Translate the data and feedback into insights and new features development
- Perform project management from incubation to implementation
- Support products and stakeholder teams in the development of digital tools and platforms by providing guidance on best practice, subject matter expertise and sharing the latest Fintech tools
- Co-manage digital channels, innovating to deliver a magnificent customer journey, drive conversion and better engagement throughout Customer Life Cycle
- Participates external Fintech events and the events organized by the group to understand the trends and emerging technology;
- Takes lead and/or be responsible to the entire system develop cycle: project initiation, user requirement preparation, user acceptance testing, risk and compliance clearance, system deployment & implementation, user operation manual preparation and post-implementation optimization
- Support system deployment and perform health check
- Track and manage production issues and work with relevant technology engineers to expedite solutions
- Works closely with System Engineering teams from various cities in PRC
- Ensure all the deliverables comply with risk, governance and regulatory requirements

Requirements

- Degree holder in Business Administration / e-Commerce / Information Technology or related discipline.
- 5-8 years of experience in Product Management with at least 3 years working in Digitalization
- Ability to think strategically and then execute upon the design
- Ability to handle multiple tasks and prioritize workload
- Fast learner, adaptable and resilient
- Relevant experience in Retail Banking as well as Cross Boarder segment is preferable
- Strong sense and adaptability to emerging technology such as Generative A.I., Web3.0 and Tokenized Asset
- General understanding of banking product knowledge and operational flows is a plus
- Independent problem-solving
- Fluency in Putonghua, Proficiency in English and Cantonese

To apply, please submit your application along with your resume to recruithk@asia.ccb.com.

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank's personal data policies, a copy of which will be provided upon request.

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