Computer Technician II

Zhizhen School of Interdisciplinary Mathematical Sciences
Computer Technician II

Zhizhen School of Interdisciplinary Mathematical Sciences is looking for a Computer Technician II to support IT services within the School. The appointee will be responsible for (a) daily inspection, maintenance, fault analysis, and handling of computer servers; (b) configuring and managing IT infrastructure and equipment, including firewalls, networking equipment, and related devices; (c) providing technical support and troubleshooting assistance to end-users to resolve IT issues; (d) overseeing IT equipment inventory and ensuring proper maintenance; (e) providing on-site technical support during non-office hours occasionally; (f) maintaining and updating the School's websites and social media; and (g) undertaking special projects and performing any other duties as assigned.

Applicants should have (i) a Diploma/ Certificate from a recognised university or technical institute, preferably with a good Bachelor's degree in Computer Science/Studies, Information Engineering, or related disciplines; (ii) proficiency in computer networking, office automation, security incident handling, and technical support for the setup and renovation of server rooms, offices, and seminar rooms; (iii) excellent communication and presentation skills; (iv) a good command of written and spoken English and Chinese (including Putonghua); (v) strong problem-solving, troubleshooting and organisational skills; (vi) a self-motivated work attitude with a strong sense of responsibility; and (vii) the ability to work independently and collaboratively in a team with flexibility and creativity. Having experience in or knowledge of system administration and network/user management will be advantageous.

Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.

The University only accepts and considers applications submitted online for the post above via the CUHK career site. For more information and to apply online, please visit http://career.cuhk.edu.hk.