Productions Support Engineer (L1/L3)

• Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
• Maintain best practices on managing systems and services across all environments
• Provide L1,L2,L3 level server support similar to current team
• Manage, coordinate, and implement software upgrades, patches, hot fixes on servers
• Create and modify scripts or applications to perform tasks
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
• Collaborate with other teams and team members to develop automation strategies and deployment processes
• Provide weekend support on scheduled weekend changes
• Provide on-call support during off hours if needed
• Participate in Disaster Recovery and BCP drills
• Manage Physical server infrastructure using remote access
• Manage and maintain virtual machines in internal ESX farm as well as in AWS
• Build new physical and virtual servers as per standards
• Fault finding, analysis and of logging information for reporting of performance exceptions
• Proactively monitoring system performance and capacity planning
• Knowledge on servers installed with cluster software and databases

Requirements

• Degree in IT/Computer Science or related discipline(s)
• Around 8-10 years working experience as a Linux Administrator
  Less experienced (5-8yrs) candidates could considered as Sr. Infra Analyst
• Previous working experience with VMWare Tanzu/Kubernetes etc. deployed in internal infra.
• In-depth knowledge of Linux: RedHat both physical and virtual environment
• Hands on experience with physical/VM server deployments and commissioning
• Experience / knowledge on various HPE or other server hardware and architecture
• Strong problem solving and communication skills
• MS Windows OS knowledge will be added advantage
• Good to have knowledge on Veritas cluster and Veritas Storage Foundation