Assistant Customer Relationship Supervisor

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer's top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

HARBOUR CITY, the flagship property of Wharf Real Estate Investment Company Limited, situated in the commercial hub of Tsim Sha Tsui, boasts 8.4 million square feet of prime commercial space comprising offices, retail shops, serviced apartments, hotels and club, and approximately 2,000 car parking spaces. With its over 450 shops including about 50 restaurants and one cinema, Harbour City is home to Hong Kong's largest shopping, dining and entertainment centre.

• To handle enquiries and complaints from members of loyalty program at members' lounge and VIC counters in polite and helpful manner
• To handle membership acquisition and redemption of membership benefits and gifts
• To maintain excellent relationship with members by providing quality service
• Perform administrative and ad-hoc duties as assigned

ASSISTANT CUSTOMER RELATIONASHIP SUPERVISOR (REF.: HCEL)

Join our winning team and make a difference in your career!

We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us. Interest parties are invited to send full resume to recruit@harbourcity.com.hk.

Responsibilities:

Requirements:

• Diploma Degree or above in Property Management/ Hospitality/ Business related disciplines is highly preferable
• 2 - 3 years of experience in customer service, hospitality or sales industry is an advantage
• Pleasant, proactive, customer-oriented with good manners and can work under pressure
• Good command of spoken Cantonese, English, Putonghua
• Shift duties is required

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills. On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.

Harbour City Estates Limited
PMC licence / 物業管理公司牌照 (C-711379)

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