Enhance and/or automate trading operations systems and workflows to improve operational efficiency, reliability, and scalability.
Own major operational incidents end-to-end: diagnose root cause, drive resolution, and prevent recurrence.
Partner with Operations and Development teams to investigate and resolve complex live production issues.
Collaborate with vendors and Operations to design, integrate, and operationalize backend workflows that enable onboarding new products and business initiatives.
Automate manual processes by building practical, maintainable scripts and internal tools.
Continuously identify and implement improvements to processes, tools, and workflows.
Provide occasional after-hours support as needed and participate in testing activities.
Qualifications
Bachelor's degree in Computer Science (or related field).
3-8 years of experience in trading support or a comparable technical role.
Strong Linux fundamentals and hands-on experience with Python.
Demonstrated ability to drive operational improvements and deliver measurable results as part of a team.
Excellent communication skills in English (written and verbal).
Strong collaboration and interpersonal skills; ability to work effectively in a fast-paced trading environment.
Practical, builder mindset with a passion for developing simple, scalable automation solutions.
Proactive attitude and ability to improve systems in real-world production environments.