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Operations Support Manager (Contract)

On-site in Hong Kong·Added 2 days ago (last checked 11 Oct)

Nanyang Commercial Bank

42 open roles

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Overview

Work mode
On-site, Hong Kong
Experience
3+ years

Skills

The role

Operations Support Manager (Contract) [Ref: OSM-CM]
Responsibilities:
  • Supervise and execute daily cheque processing workflows - including sorting, registration, verification, and system input;
  • Verify cheques submitted by bank branches to guarantee compliance with HKICL (Hong Kong Interbank Clearing Limited) clearing procedures and internal guidelines;
  • Maintain effective communication with HKICL and internal stakeholders to coordinate clearing matters and resolve exceptional or high-risk cases;
  • Coordinate and track project activities, ensuring all assigned tasks are completed in alignment with agreed requirements, quality standards, and timelines;
  • Support the end-to-end implementation cycle of new services or products, ensuring smooth user acceptance testing (UAT) and successful operational launch;
  • Perform any other operational or supervisory duties as assigned by superiors.
Requirements:
  • Bachelor's degree or above in Business Administration or Operations Management or related disciplines;
  • At least 3 years of experience in banking, preferably in branch operations or sales activities planning;
  • Solid knowledge in bank retail business and local regulatory requirements;
  • Independent, flexible, analytical with good problem-solving ability;
  • Excellent communication skill with strong risk awareness;
  • Proficiency in both written and spoken English, Chinese and Putonghua.

About Nanyang Commercial Bank

Industry
Banking
Website
ncb.com.hk
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