Customer Service Officer

Responsibilities

• Greet and provide premium customer service to tenants and visitors at Grade A office building

• Carry out daily operations including process visitor registration and provide ranges of value-added services at counter

• Handle enquiries and follow up complaints, emergency cases from tenants

• Collect feedback from tenants and follow up if needed

• Perform other duties assigned by supervisors

Requirements

• Diploma or above, with 1-year experience in customer service, hospitality or property management industry

• Fluent in Cantonese, English and Mandarin

• Strong communication and interpersonal skills

• Previous experience in exhibition/event/customer service is preferable

• Good computer skills, especially MS Office, Excel

• Shift duty (5-day work)

(Personal data collected will be used for recruitment purpose only)