Associate Director, Team Manager, Insurance Specialists
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.
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The Associate Director, Life Insurance Product will serve as a subject matter expert across insurance products, bancassurance processes and insurance financing. The role will support the end-to-end product lifecycle, drive process enhancement and maintain effective control monitoring across Bancassurance activities. Working closely with insurance partners, internal control functions and the Bank's business segments, the role holder will contribute to deepening insurance penetration while ensuring client outcomes, operational effectiveness and regulatory expectations are appropriately addressed.
• Insurance Penetration - Support the Bank's insurance growth strategy by strengthening insurance propositions and maintaining a comprehensive, competitive product suite across Retail, Private Banking, SME and Digital channels.
• Product Suite - Conduct regular insurance market research and comparative analysis to maintain a competitive and relevant product suite, and to identify market best practices for bancassurance propositions and processes.
• Channel Engagement - Drive insurance product penetration by working closely with business segments and Insurance Specialist management team, and by developing business enablers to strengthen frontline awareness and adoption of insurance propositions.
• Bancassurance Process - Maintain, review and enhance end-to-end bancassurance processes across insurance sales, operations, insurance financing, referral activities and after-sales servicing, with a focus on best client outcomes, operational efficiency and control effectiveness.
• Frontline Engagement - Engage with frontline teams and business segments to streamline processes, reinforce process and control expectations, and uphold quality standards across bancassurance activities.
• Product Onboarding & Management - Manage the onboarding, review and renewal lifecycle of life and general insurance products, insurers and insurance brokers across business segments, including product and provider due diligence, approval governance, launch readiness, post-implementation review and internal training.
• Project-based Engagements - Support the delivery of new business initiatives with insurance partners and business segments, and contribute to regulatory, compliance and control-related workstreams within Bancassurance projects.
• Bachelor's degree in Finance, Business Administration or related disciplines
• Minimum of 5 years of experience in Segment, Distribution or Bancassurance distribution models in Life Insurance
• Strong knowledge of Insurance and Wealth Products
• Excellent stakeholder management, communication and leadership skills
• Strong project and program management capabilities
• Professional Qualification in financial industry e.g. CPA, CFA would be an advantage
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.