Manager, Merchant Relationship

Job Purpose: To grow Dah Sing Bank merchant portfolio through effective business and cross-selling strategies to deliver business results in terms of net merchant customer growth, fee income and partnership development. Main Responsibilities: Solicit new merchants to use the Bank's Merchant Payment Service and Installment Payment Plan Service. Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle (i.e., negotiation, subscriber acquisition, engagement/retention, technical integration, marketing initiatives, etc.). Explore and develop new business opportunities with different partners and payment vendors. Cross-sell the Bank's other products and services including SME banking account & Merchant Receivable loan etc. to drive synergy. Assist Team Head to execute business projects, coordinate with internal and external parties to achieve project goals, and measure the project performance after launch. Collect market intelligence and propose improvement on team strategy. Collaborate with team members to achieve sales goals and performance metric To meet the challenge, you should have the following qualifications and attributes: University graduate with 5 years' relevant experience or secondary education with 10 years' relevant experience Self-motivated, sales driven and client focused Excellent merchant network connection Good knowledge of card acceptance flows and related card policy/regulatory requirements as set by the card associations/the authorities Proficiency in English, Cantonese and MS Office (Candidates with less experience will be considered as Assistant Manager )