Manager, IT Services
Responsibilities: • Lead members from Service Desk Analysts including overseeing daily service desk activities, workload review, and performance development.
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Job Responsibilities: (Corporate & Partnership Management) Support the internal parties in identifying, expanding, and executing strategic partnership initiatives Conduct market and competitor analysis to formulate targeting strategies and business development plans for key prospects Cultivate, manage, and deepen relationships with key corporate accounts and strategic partners to drive sustained engagement and business growth (Marketing, PR & Communications) Support the planning, execution, and tracking of the overall Marketing & Corporate Communications master plan across all print, digital, PR, and video touchpoints Facilitate PR and external communications activities, including media relations support, press release drafting/distribution, media monitoring, and executive communications materials Develop and maintain brand image across digital platforms through strategic content management, social media, and integrated campaign storytelling Manage relationships with PR, advertising agencies, production houses, and vendors to ensure timely and high-quality delivery of campaigns and marketing collaterals Serve as the brand gatekeeper ensure all marketing materials, public communications, and stakeholder messaging strictly align with internal guidelines; provide copywriting and proofreading support as needed Facilitate multi-stakeholder collaboration and internal alignment for review and sign-off processes Support the planning, organisation, and execution of ESG programs, staff volunteering activities (CSR), and key corporate events/sponsorships Coordinate, execute, and monitor the performance of marketing strategies, track campaign ROI, and manage the annual marketing budget effectively Maintain a strong, cohesive brand narrative across all online, offline, and PR channels Job Requirements: Degree holder in related disciplines with relevant professional qualification A minimum of 5 years of experience in marketing & business development; relevant experience in areas such as ESG, CSR would be definitely an advantage. Tech-savvy with good understanding of digital marketing, including SEM, SEO, Facebook marketing, google ad, web analytics, web content management. Proficiency in product and marketing campaign development cycles; ideally in general insurance or/and banking industry Self-discipline with strong interpersonal, presentation and coordination skills Good command of both written and spoken English and Chinese
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