Service Ambassador in Macau

Position Summary

- Welcoming and serving guests according to the given instructions and established service standards

- Offering Casino guests premium F&B experience

- Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice

Primary Responsibility

- Welcoming and serving guests according to the given instructions and established service standards

- Offering Casino guests premium F&B experience

- Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice

Requirements

- High school graduated - F&B related certificate is an added advantage

- 1 year at a 5-star hotel or reputable restaurant

- Frontline customer service experience in airlines, retail, concierge is an added advantage

- Basic F&B product and service knowledge

- Advance customer service skills

- Fluent with Cantonese or Mandarin

- Able to walk and stand continuous for extended amount of time