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- Work mode
- On-site, Hong Kong
- Contract
- Full-time
- Languages
- French, Chinese
- Experience
- 3+ years
Skills
Requirements
What we're looking for
- Bachelor’s degree in business management or relevant discipline
- Minimum 3 years of related experience in Perfumes and Cosmetics or Luxury Environment
- Individual with entrepreneurship spirit, excellent communication and interpersonal skills
- Analytical thinking, business and result oriented mindset
- Proficiency in Microsoft Office (Excel, Word & PowerPoint)
Nice to have
- Fluent in English and Mandarin, French or other Asian Language skills a plus.
The role
Responsibilities:
Sales & Business Development
What you'll do
- Collaborate with Area Managers to develop annual business strategies (sell-out, rankings, competitor analysis, stock levels, product performance).
- Establish monthly targets across airports and stores and track progress against these objectives.
- Lead store openings and refits, ensuring smooth execution.
- Guarantee a consistent premium brand image through product assortment optimization and visual merchandising aligned with global strategy.
- Support the development and implementation of 360° activation plans for key periods and launches.
- Ensure the successful implementation of Hermès’ training strategy to elevate service quality, grooming, and staff attitude.
- Set and monitor sell-out objectives per Beauty Advisors, organizing monthly incentives to drive performance.
- Manage agency partnerships, including budget follow-up and commission reviews.
- Learn and complete all training modules provided by International Training, collaborating closely with the Training Manager to deliver effective programs for the sales team-including beauty consultants, Hermès staff, generic staff, and promoters.
- Develop and implement an annual training strategy and calendar to ensure consistent skill development and alignment with organizational goals.
- Ensure compliance with client agreements defined by the Area Manager.
- Challenge buyers to prevent out-of-stock situations and optimize orders.
- Build trust with clients and shop staff through regular, high-quality interactions.
- Actively participate in sales and client meetings with a proactive approach.
- Act as the link between head office and the field.
- Consolidate sales reports, competitor insights, trends, and opportunities.
- Organize store visits for head office members.
- Monitor budget expenses for staffing and promotional activities.
- Report market needs and competitive best practices to Area Managers.
- Embody and promote Hermès philosophy at POS through appearance and conduct.
- Ensure flawless execution of Hermès’ permanent image across all distribution channels.
- Uphold Hermès’ values, ethics, and brand policies.
Requirement
- Willing to travel
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