Assistant Manager - Collection Control

• Degree holder or Higher Diploma in Business, Finance, Accounting or related disciplines

• Proficient in PC applications; knowledge of SAP is essential

• Good communication skills to cooperate and negotiate with internal and external parties

• Good command of written & spoken English and Chinese including Putonghua

• Responsible, self-motivated and independent to handle and supervise work of collection control team

• At least 7 years' relevant experiences in the collection field, familiar with billing payment services in the market is preferred; Knowledge on e-payment operations, such as PPS, Alipay, WeChat Pay, online banking, etc. and the related process flow would be an advantage

Company Introduction

Founded in 1862, The Hong Kong and China Gas Company Limited (Towngas) was Hong Kong's first public utility. Today, we are one of the largest energy suppliers in Hong Kong, operating with world-class corporate management and leading-edge business practices. For the past years, Towngas has been growing with Hong Kong, evolving from the simple gas company supplying fuel for street lamps to our current leading position in the energy industry in the greater China region.

The Job

• Develop and implement new customer payment means; monitor Point of Sales system and other customer payment portals

• Coordinate with service providers and review service agreements; Monitor channel performance and identify opportunities for cost reduction and efficiency improvement

• Coordinate with IT and vendors to enhance digital collection capabilities

• Implement internal control & compliance measures and handle audit matters

• Review refund for customer payment

• Review monthly reports and participate in ad-hoc reporting, analysis and presentation

• Assist to prepare budgets and cash flow projections

• Perform ad-hoc assignments and handle special projects with collection related issues