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Senior Customer Accounts Officer

On-site in Hong Kong·Added yesterday (last checked 12 Oct)

Towngas

9 open roles

Overview

Work mode
On-site, Hong Kong
Languages
Chinese
Experience
2+ years

Skills

Nice to have

Requirements

What we're looking for

• Diploma or above in Accounting, Finance or related disciplines

• At least 2 years' solid experience in Account receivable management functions

• Proficiency of MS Office applications

• Good command of spoken and written English, Chinese and Putonghua preferred

• Customer-oriented with good communication and telephone skills

• Self-motivated and able to work independently

The role

What you'll do

• Handle project receivables through demand letters, telephone calls, and/or on-site visits.

• Negotiate with customers on the settlement arrangement, such as payment by instalments, handle account with previous unsettled balance, project management and so on

• Process and compile billing data for internal departments and Reconcile accounts and resolve discrepancies

• Initiate legal actions against Long outstanding accounts

• Perform routine accounting functions, such as data entry, invoice & Delivery note checking

• Handle customers' enquiries and complaints regarding the Project receivable actions taken

• Update the bank and cheque received journal

• Handle other ad hoc assignments

About Towngas

Industry
Energy and utilities

In their own words

About the company & team

Founded in 1862, The Hong Kong and China Gas Company Limited (Towngas) was Hong Kong's first public utility. Today, we are one of the largest energy suppliers in Hong Kong, operating with world-class corporate management and leading-edge business practices. For the past years, Towngas has been growing with Hong Kong, evolving from the simple gas company supplying fuel for street lamps to our current leading position in the energy industry in the greater China region.

Additional information

Application with full details stating current and expected salary to: recruit@towngas.com or click "

Deadline for application: 27 October 2026

Please quote the reference number (FTO/SCAO(T)/TG03/26) in your application.

(All personal data provided will be treated in strict confidence and used for recruitment purposes only.)

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