Manager/Associate Manager, Operations Optimization

· Process Improvement: Constantly analyzing and optimizing workflows, removing bottlenecks, and developing, implementing, or updating operational policies.
· Financial & Performance Management: Developing budgets, tracking KPIs (Key Performance Indicators), and ensuring financial targets are met.
· Strategic Planning: Translating high-level company goals into actionable, daily, or weekly operational plans.
· Resource Management: Ensuring efficient use of resources, including staff scheduling, hiring, training, and inventory management.
· Cross-Functional Coordination: Liaising between departments (e.g., Sales, Marketing, Finance, HR) to ensure smooth, synchronized operations.
· Risk Mitigation: Identifying and mitigating operational risks, including legal, regulatory, or capacity issues.