Process Reengineering Professional

Role Details

Reference Number

OPS/PR/P

Job Title

Unit/Department

Location

Job Posted

Job Status

Main Responsibilities

- Collect user requirements and conduct business research to identify deficiencies. Fix the deficiencies by reengineering related processes.
- Propose innovative solutions tailored to meet business needs, suggest actionable improvements to optimize processes and drive innovation.
- Act as the bridge between business users and development teams, ensuring smooth communication and seamless collaboration.
- Work with users and vendors to ensure system requirements are properly delivered.
- Be the connector and coordinator between internal teams and external vendors, ensuring everything aligns.
- Execute user acceptance tests with precision and care.
- Create professional process flows using Visio and present findings to senior management.
- Technology Innovation: Drive adoption of AI/Web3 solutions where applicable (e.g., AI-driven customer analytics, blockchain-based settlements).

Requirements

- Bachelor's Degree, preferably in Business, Finance, or other STEM-related subjects.
- 0-2 years of experience in business analysis, process optimization, or related fields, preferably with a banking background.
- Strong interviewing and cross-functional communication skills.
- Proficiency in Visio, PowerPoint, Excel.
- Innovative mindset with problem-solving capabilities.
- Basic understanding of financial operations is a plus.

To apply, please submit your application along with your resume to recruithk@asia.ccb.com.

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank's personal data policies, a copy of which will be provided upon request.

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