Consumer Sales Support Manager

The Sales Support Senior Analyst is an intermediate level position responsible for leading the formulation and implementation of long and short-term strategic plans and objectives to increase market share/penetration and maximize opportunities for growth throughout the marketplace. The Sales Support Senior Analyst provides product specialists with qualified referrals for cross-sell. Employees in this role also assist in closing deals across all products, oversee and ensure safe and sound underwriting/credit practices and overall leadership of a sound lending activity.

Responsibilities:

• Assume informal/formal mentorship role within teams, coach/train new recruits and advise/counsel others in area of specialization
• Provide sales assistance by designing and implementing process improvements
• Support new products, promotions, and projects defined by the business
• Review and provide training material to sales and operations
• Support sales activities for high profile clients
• Provide administrative assistance for sales management teams
• Ensure sales team compliance with local regulations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.