RM Team Head

The Branch RM Head provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

• Deepens relationships with clients by proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary
• Works closely with senior RMs, product specialists and subject matter experts across the bank to structure customized solutions that meet clients' unique needs
• Works closely with senior RMs to leverage the expertise and capabilities of other Citi businesses to better achieve mutual business goals together
• Identifies cross-sell opportunities to deepen and increase share of wallet
• Driving innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Identifying and pursuing new clients aligned with Citi's value proposition.
• Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors
• Staying connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen Citi's relationship with these partners
• Ensuring deals are structured to balance risk and reward, so teams' incentives align with acting in the clients' interests
• Actively protects Citi's assets and reputation by being the first line of defense from credit risk management perspective
• Ensuring that all activities are carried out to the highest ethical standard
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.