Operations Assistant, Card Centre

Contract period: 1 Aug 2026 - 31 Dec 2026

Job Responsibilities

Personalised Octopus Application:

• Process Personalised Octopus applications, including data input and verification, photo scanning, quality check and dispatch
• Prepare Personalised Octopus application data and coordinate with outsourcing service providers for data processing
• Print Personalised Octopus cards using personalisation equipment (card printer)
• Handle internal enquiries related to card orders
• Support UAT for system change or enhancement
• Provide general operational and administrative support as assigned by supervisors and managers
• Cross Team support when necessary
• Ensure service delivery and work quality meet KPI and service standard
• Work at Card Centre, headquarter or other locations as required for project support

Requirements:

• HKCEE or DSE graduate or equivalent with 5 subjects passed (Grade E / Level 2) including English, Chinese and Mathematics
• Minimum 1 year clerical work experience including data entry, document verification or printing tasks. Experience of working at financial institutions would be an advantage
• Familiar with Microsoft Word and Excel
• English and Chinese Typing speed at 35 wpm
• Good command of spoken and written English and Chinese
• Good interpersonal skills and customer service awareness
• Able to work under pressure

We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking "

Visit our web site: http://www.octopus.com.hk/ [link removed]

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex,national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees' ability and internal/ external relativities.