Spa & Wellness Concierge

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities

• Welcomes, advises, and supports guest enquiries and bookings of The Peninsula Spa and Fitness Centre
• Promotes and sells spa services and products to guests to maximize sales potential
• Handles scheduling of guest reservations with accuracy
• Ensures guests' spa and fitness journey is smooth from check in to check out
• Conducts daily opening and closing procedures

General Requirements

• Related experience in luxury hotels or spa front of house or reception
• Knowledge in spa computerised booking systems is an advantage
• Excellent interpersonal and communication skills
• Fluent in spoken and written English. Good command of Cantonese or Mandarin is an advantage
• Demonstrates passion for guest care