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• Proactively fulfills IT service requests and resolves incidents for all VIP staff.
• Provides preparation, rehearsal, and standby support for VIP meetings and video conferences.
• Builds and maintains separate device profiles for VIPs.
Job Requirements
- Higher-Diploma / Degree in Information Technology or related discipline.
- 3-5 years of IT support experience, focusing on VIPs or C-level executives.
- Strong proficiency in Mobile Device Management (MDM) and VIP device profile maintenance.
- Expertise in Video conference setup and standby support.
- High level of professionalism; willingness to handle non-VIP tasks on a shared resource basis.
- Strong communication skills in both written and spoken Chinese and English.
- Working Windows: Mon - Fri, 08:00 - 19:00; Sat, 08:00 - 14:00
- Working Location: Customer Office
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